How to pay?

COVID-19: See updates on ticketing methods and prices here.

How do I make a prepayment?

When you create an AutoPASS for ferry prepayment agreement and pay an advance amount, you get an AutoPASS ferry account. After each ferry journey, payment – including discount – is deducted from your ferry account.

Prepayments can be made in the following ways:

Invoice by post (with added fee)
Invoice by email
eFaktura (private customers only)
EHF (business customers only)
Credit card (business customers only)

About eFaktura

When paying an invoice, private customers can create an eFaktura agreement in their online bank. Business customers can not create an eFaktura agreement. For customers with eFaktura, the invoice will come with a due date, but the due date can be changed to an otherwise preferred date. The eFaktura is sent with a due date because a withdrawal date is required by the bank.

Receiving a new prepayment invoice

When the balance on your ferry account is down to approximately 25% of the advance amount, you will automatically be notified with a new invoice.

Useful information

If you want to make a new prepayment before you receive a new invoice, you can use the KID number on an old invoice. Business customers can also top up their prepayment account with a credit card via My Page. Remember that you must pay a minimum of one advance amount.

How much is one prepayment?

For the year 2021, Norwegian authorities have divided the prepayment amount into the following rate groups:

  • Prepayment rate group 1 (vehicles from 0 – 8 meters): NOK 3,000
  • Prepayment rate group 2 (vehicles from 8.01 – 17.50 meters): NOK 14,800
  • Prepayment rate group 3 (vehicles over 17.51 meters): NOK 28,000

After each ferry journey, payment – including discount – is deducted from your ferry account.

EXAMPLE: If a private customer’s ferry account contains a prepaid amount of NOK 3,000 and the full price of a ferry journey is NOK 70, a customer with a 50 % discount prepayment agreement will be deducted only NOK 35. The remaining amount will then be NOK 2,965.

Visit My Page to view completed journeys, receipts, your account balance and invoices.

When will I receive a new prepayment invoice?

You will automatically be notified with an invoice to top up your ferry account when your prepaid amount is down to approximately 25%. You can pay this invoice whenever you want, but to get a discount it must be paid before the balance reaches zero.

If you want to make a new prepayment before you receive a new invoice, you can use the KID number on an old invoice. Business customers can also top up their ferry account with a credit card via My Page. Remember that you must pay a minimum of one advance amount per vehicle.

Do I need a tag and a ferry card to get a discount?

To receive a discount the vehicle must be registered with the same payment solution as used by the individual ferry. While some ferries use the AutoPASS tag, others use the AutoPASS ferry card. A vehicle can be registered with both a tag and a ferry card in the same prepayment agreement.

See which payment solution the individual ferry connections use
See information about ordering a tag and/or ferry card

How much discount do I get?

Prepayment provides the following discounts on ferry journeys:

  • 50% discount for private customers
  • 40% discount for business customers
  • 17% discount for foot passenger tickets on ferry connections that offer this.

Some ferry connections in Trøndelag are not included in the AutoPASS for ferry scheme.

To receive discounts on the Moss-Horten connection (Bastø Fosen), a separate agreement must be created at basto-fosen.no.

How much does a ferry journey cost?

You can see prices and payment solutions (tag, ferry card or manually) for journeys on the individual ferry connections in the following links:

See prices for ferry journeys with and without AutoPASS for ferry prepayment agreement
See which payment solution the various ferry connections use
See COVID-19 information regarding ferry card/bank card/cash payment

What happens if my ferry account is empty?

If you travel on a ferry connection that uses the AutoPASS ferry card as a payment solution but your ferry account is empty, you will either have to pay the full ticket price on board or automatically receive a full-price invoice and invoice fee.

If you travel with a ferry connection that uses the AutoPASS tag as a payment solution but your ferry account is empty, you will still receive a 10% discount on the full ticket price, but this will be deducted from your main agreement with the tag issuer (e.g. SkyttelPASS or Fremtind Service).

Visit My Page to view completed journeys, receipts, your account balance and invoices.

How do I pay without a prepayment agreement or tag?

AutoPASS for ferry payment and discounts only apply to those who create an AutoPASS for ferry prepayment agreement and use a tag, ferry card or foot passenger card as a means of payment. If you do not have this, the owner of the vehicle will receive a full price invoice and invoice fee by post.

Please remember that due to the ongoing COVID-19 pandemic, manual payment has been discontinued on most ferry connections. If you do not have any kind of discount agreement, the vehicle’s registration number will be read automatically and the owner of the vehicle will receive an invoice and invoice fee by post.

Exceptions: Some ferry connections still accept manual payment via AutoPASS ferry card, bankcard and cash, and require foot passenger payment. These connection are:

Fogn – Judaberg – Nedstrand – Jelsa
Breistein – Valestrand
Skei – Gutvik
Florabassenget
Kaupanger – Frønningen
Ortnevik – Måren – Nordeide
Mekjarvik – Kvitsøy
Hofles – Geisnes – Lund
Ølhammeren – Seierstad

See prices for ferry journeys with and without AutoPASS for ferry prepayment agreement
See which payment solution the individual ferry connections use
See COVID-19 information regarding ferry card/bank card/cash payment

Refund

If you have money in your AutoPASS ferry account that you want refunded, you must send a written notice to our customer service to cancel the agreement. The money will then be refunded to your bank account.

 

 

For more information on the AutoPASS for ferry prepayment agreement, see our

FAQ

Save money on your ferry journeys.

Click to create agreement